Delivery & Returns

Free UK Delivery

We offer free Royal Mail 24 delivery for all UK orders.

Cancelling an Order

You can cancel an order at anytime up until dispatch and a full refund will be issued.

Order Dispatch

Orders placed before 1pm  Monday to Friday (excluding Bank Holidays) should be dispatched the same day, others should be dispatched the next business day.

All orders which are correctly addressed but cannot be delivered for any reason and notification given that they need to be collected from your selected Postal Service, must be collected. If you fail to do so it may result in the goods being returned to us. In this case we will deduct all postal charges from your refund.

UK Deliveries

We use the Royal Mail 24 services for the small postal packs.  If your order does not arrive within 5 business days please let us know. In the rare cases when the item is lost in the post – means did not reach you in 15 days for UK orders – we will immediately send you the replacement. We kindly request you to wait until this time pass, as in most of the cases the package will arrive late.

Undeliverable items

If your order cannot be delivered for any reason and it is returned to us, the cost of the order will be refunded, less any expenses incurred due to postage and package costs. Please ensure your delivery address is one that is secure and you are guaranteed to receive your item.


If you wish to change your mind, you must return an item to us undamaged with the tamper evident seals intact within 30 days from the date of purchase.  We will refund the item less any expenses incurred due to postage and package costs.